Legal / 02

Terms of Service

Last Updated: April 5, 2026

1.0 Service Definition

PlanningPass provides automated planning feasibility and landlord compliance reports using Retrieval-Augmented Generation (RAG) and generative AI. We provide "regulatory context" to help you understand complex legislation.

2.0 Not Legal Advice

CRITICAL DISCLAIMER: PlanningPass is an AI-powered information service. We are not a law firm, planning consultancy, or government body. The reports generated are for informational purposes only and do not constitute formal legal or planning advice. You should verify all findings with a qualified professional before incurring significant costs.

3.0 Payments & Refunds

Our reports are digital, non-tangible goods. Due to the immediate nature of AI generation, we do not offer refunds once a report has been successfully generated and delivered to your account or email.

4.0 Acceptable Use

You may use our reports for personal project evaluation. Commercial redistribution or bulk reselling of PlanningPass reports is strictly prohibited without prior written consent.

5.0 Liability

To the maximum extent permitted by law, PlanningPass shall not be liable for any financial losses, planning refusals, or regulatory fines incurred as a result of using our automated reports.